ON THE JOB: Utilizing Emotional Intelligence in the Workplace

Emotional intelligence, sometimes referred to as EQ, refers to a person’s ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication—a hot topic not only in psychology but in the business world. Kendra Cherry writes about the importance of emotional intelligence and how it can benefit us in the workplace. To view this article, click here.