ON THE JOB: Conflict Resolution Skills

It’s hard to imagine that two people would share the same perceptions on everything. Conflict is normal, and it can be an opportunity for growth and the strengthening of a relationship if it is faced rather than being avoided. Helpguide.org lays out a helpful set of strategies for dealing with conflict gracefully. The key is reducing stress quickly and reacting constructively while still retaining emotional awareness. To view this article, click here.