ON THE JOB: The Art of Managing Emotions

Many employees do just enough on the job to stay employed, while others are stressed by having too much work to do. These people all perform outside of what psychologist and science journalist Daniel Goleman calls “flow,” or the optimal working state of the brain. This state is characterized by sharp attention, adaptability, challenge, and a blissful feeling. Goleman goes on to explain how managers can help employees reach this state, as well as some recent neurological discoveries that have shed some light on the emotional interactions among people. To view this video, click here.